Privacy Policy

1. Information We Collect

At Serena Dentistry, we carefully collect:

• Contact Details: Name, email, phone
• Dental Health Data: Treatment history, insurance information
• Technical Information: IP addresses, cookies (via Google Analytics)

2. How We Use Your Information

• Appointment scheduling and reminders
• Processing secure payments
• Providing post-treatment care instructions
• Improving patient experience (anonymous data only)

3. Your HIPAA Rights

• Request access to dental records
• Ask for information corrections
• Opt-out of marketing communications
• Request data deletion (non-medical)

4. Security Measures

• 256-bit encrypted medical records
• Biometric access control systems
• Quarterly security audits
• HIPAA-compliant communication channels

5. CCPA Compliance

California residents may:

• Request disclosure of data categories collected
• Opt-out of data sharing with third parties
• Access deletion rights via our online portal

Last Updated: July 15, 2024